FAQS

HOW CAN YOU CONTACT US?

You can email us at heealfit@gmail.com where our costumer service team will be happy to help you with whatever you need!

Do you ship worldwide?

Yes

Where do you ship from?

We ship from Hong Kong.

Can I change or cancel my order?

As we aim to process orders as fast possible, you must request any change/cancellations within 12 hours of ordering. All request after this time will be denied. Your order can be returned for a full refund after it is received.

What payment methods do you accept?

We accept all major credits cards (VISA MASTERCARD) ETC.

When will my orders be processed 

All orders are handled and shipped out from our warehouse. Please allow extra time for your order to be processed during holidays and sale seasons we process orders